For metropolitan France, you can choose a home delivery via Colis Privé (normal delivery), Chronopost (express delivery) or Mondial Relay.

For the Euro zone, as well as for the United Kingdom and Switzerland, via Colissimo (normal delivery), DHL (express delivery) or Mondial Relay.

For the rest of the world, we offer delivery via DHL (express delivery).

Delivery costs vary according to the amount of your order, the carrier selected, and the destination of your package. Delivery is free from 90€ of purchase in France, for a delivery via Mondial Relay. Otherwise :

For metropolitan France, 4€ for a Mondial Relay delivery, 6€ for a normal home delivery, 10€ for an express delivery.

For the Euro zone, the United Kingdom and Switzerland, 6€ for a Mondial Relay delivery, 10€ for a normal home delivery and 20€ for an express delivery.

For the rest of the world, 20€ with Express delivery

For a normal delivery or Mondial Relay, your package will be shipped within 48 hours.

For an Express delivery, it will be shipped within 24 hours in France, in the Euro zone, in the United Kingdom and in Switzerland. For a world delivery, the expedition will be made under 48h.

In period of strong affluence (month of November / December) or of launching of collection these delivery periods can be slightly modified. Thank you for your patience.

To track your order, you can login to your customer area. If, at the time of your purchase, you did not create a customer account and continue as a visitor, you can create an account using the address you gave us when you placed your order, and it will be added to your new account.

Yes, we deliver to all countries in the world! You can find information about delivery times and costs above, by clicking on the relevant questions.

If your package seems to be lost or stolen, we invite you to contact our Customer Service by
email at contact@angarde-shoes.com.
Our team will contact the carrier to launch the necessary procedures.
Remember to specify the number of the Angarde order concerned for a quick processing
of your request!

When your order is validated, we send you a confirmation email including
the number of your order and the summary of your basket.

You can also find the details of your order in your space my account / my orders.
You have not received the summary ? Write to us at contact@angarde-shoes.com we
can check with you the status of your order.

To connect to your customer account, click on the space my account in the upper right corner
of the home page on your computer, or on the menu from your mobile. Enter your
email address and your password then validate.

You have 30 days to return a product that does not suit you. This period starts from the date of receipt of your package (exception made during the end of the year when orders placed between November 1st and December 20th can be returned until January 15th of the following year).

The refund is made within 15 working days by re-crediting your credit card or your PayPal account after checking the good condition of the item and its packaging.

It depends on your country of delivery:

In France, Spain, Germany, Luxembourg and Belgium, the return costs are at
charge of Angarde. The forwarding expenses are also in charge of Angarde.

For the euro zone (Except France metropolitan, Spain, Germany, Luxembourg, Belgium), the expenses of return are chargeable to the customer. The expenses of forwarding are the responsibility of
d'Angarde.

For the rest of the world, the return costs are at the customer's expense. The expenses of forwarding are also with the load of customer.

Your order must be returned in perfect condition (imprecise inner and outer soles for example), in the original box with cork bag and soles, and within 30 days.

To proceed with your return, we invite you to go to the Return an Item page, and click on the "Proceed to Return" button. You will be guided through the process.

If you wish to return a product purchased as a pre-order, you have the possibility to reorder the same product at the same price conditions as when you placed the pre-order: we will refund you the difference upon receipt of your returned pair.

Yes, you can send us a second return. In this case, the return costs are at your charge
. We invite you to contact our Customer Service by email at
the address contact@angarde-shoes.com with your order number as well as
and the email address that was used to place the order. We can then give you a
QR code to place inside your package and then you can return your package, at your
expenses, to the address of our warehouse that we will indicate.

Benefit from a secure payment by credit card, Amazon or Paypal.

Angarde brings all its attention to the questions of safety concerning the payment on Internet. Your banking data are transmitted to our server in an encrypted way by the SSL protocol (Secure Socket Layer) and transferred in a totally secured environment to our payment intermediary STRIPE. Your bank details are not stored under any circumstances.

To fill in your promo code, easy! Just click on the "payment" button in your cart, and add it in the dedicated field on the top right of the next step (Information step)!

For all our products, we choose recycled, upcycled and natural high-end materials to be in line with our circularity and sustainability approach. Find the details of our materials here.

Your Espadrilles, Mules and Slippers Angarde are assembled in the South East of Spain, by a family business with more than 25 years of know-how in the footwear sector.

Your Angarde sneakers are made in the region of Porto, in the North-East of Portugal, the footwear basin where the biggest luxury brands are produced.

To get your pair of Angarde shoes, you have two options: buy them online, by selecting your size, adding them to your cart and then letting us guide you; or in store, either at our retailers or in our new boutique! Find all our points of sale here.

Absolutely, you can find them online, right here.

With Elyn, you can order the pairs you want, and only pay for the ones you want to keep. You have 5 days to send us back the ones you don't want to keep, in perfect condition of course!

The 2nd life program allows you to recycle all your Angarde pairs, when they reach the end of their life. Fill out this form to send us your request. You will then receive a prepaid slip so that you can return your pair at the end of life. To thank you, we will send you a coupon of -15% to be used on all our collections (excluding pre-orders).

To benefit from the Angarde loyalty program, you just have to create an account! You will earn the amount of your order in points, and your points will allow you to get discount coupons, free delivery or other rewards. Find the details of your advantages here.

You can contact the Angarde Customer Service from Monday to Friday from 10H30 to 12H30
then from 14H30 to 18H :
1) by mail : contact@angarde-shoes.com
2) by chat ("chat" button at the bottom right of your screen)
3) by phone at +33 1 42 33 06 38

Marine and her team will be happy to answer you!

Do not hesitate to call us at 01 42 33 06 38 or to go to the contact page to get a quick feedback by email. We will be happy to answer you, from 10H to 12H30 and from 14H30 to 18H.

From France, Spain, Germany, Switzerland, Belgium and
Luxembourg we will be able to reship your order for free.
We invite you to contact our Customer Service by email at contact@angarde-
shoes.com confirming your delivery details (name, first name, address, phone number
, email and order number).
We will then send you a confirmation that your request has been taken into account and you will have to
wait a few days to receive your new shipping number from us
- the time we need to receive your returned package and prepare the reshipment.
From other countries, we will unfortunately not be able to reship your order
for free.

Your orders can be grouped together in one package if you placed several
orders in the same day, with the same credit card, and you chose the
same delivery address.
Write to us at contact@angarde-shoes.com with your order numbers
so that we can group them together.
If the total of the two orders reaches the threshold necessary to benefit from a free delivery
, the shipping costs will be fully refunded.

Once your order is validated, you have one hour to cancel it.
Write to us at contact@angarde-shoes.com with your
order number.
After this time, our teams will not be able to cancel your order.
In this case, we will invite you to return your items once received and then we
will refund you within 15 days once your return package is received at our warehouse.

When the site receives a large number of visitors, technical problems may
appear. We advise you to use the Google Chrome browser to facilitate
your navigation on our site.

Yes, the parts ordered online can be returned to our Angarde store:
80 rue d'Aboukir, 75002 Paris - Tuesday to Saturday from 11am to 7:30pm

We do not yet offer an e-reservation service in our store. However, you can
reach our store by phone at the following number: 01 40 13 90 96

Create your Angarde account to receive our invitations or to follow your orders
very easily.

To create a customer account, nothing could be simpler:
- Click on the space my account on the top right of the home page on your computer, or on the menu from your mobile.
- Enter your email address on the identification page.
- Fill in the information requested and validate

Our newsletter is full of information and shares with you the latest Angarde news, the
collection releases and much more!
To receive our invitations, just go right here.

If you still do not receive our invitations, we invite you to check your spam, try from your computer and add
the address contact@angarde-shoes.com to your address book.

Any favorite pieces? You can create your wishlist by clicking on the
small heart on each product page. Please note that these pieces are not reserved for you.

When collections are launched, it is possible that some pieces are quickly
sold out. However, you can create an alert to be informed of a possible
restocking. To do so, you just have to click on "Be informed of the restocking" on the product page
. You will receive an email if the product is available again.

The Espadrille:
You can wash your pair of espadrilles in cold water, with soap and a nail brush. Models without sequins can also be machine-washed (30° or cold, without spinning).

The Sneaker:
After removing dust with a brush, apply our Sneakers Shampoo. Lather, rinse with clear water, blot gently and leave to air-dry on wooden lasts. We recommend applying a veil of Eco Protect waterproofing to your sneakers to protect them from rain and future stains. When you're not wearing them, store them in a moisture-proof cupboard, secured with wooden straps.

La Mule:
Water-resistant outsole (dries quickly). Upper to be cleaned with cold water, soap and a sponge.

The Slipper:
We use top-of-the-range materials (recycled Italian wool, premium leather, etc.) to make your slippers. So you need to take care of them every day, just as you would a fine cashmere sweater. We advise you to wear them indoors, but not "en babouche", to protect them from moths (they are recycled but natural wool) and to clean them with water and Marseille soap if necessary. If your soles are worn, you'll find replacement wool soles on our site.